Question 1

WHAT ARE YOUR OPENING HOURS?

Accepted Answer

CHELSEA
MONDAY – SATURDAY: 7AM - 10PM
SUNDAY: 7AM - 8PM

FULHAM
MONDAY – SATURDAY: 7AM - 10PM
SUNDAY: 7AM - 7PM

WATERLOO
MONDAY – FRIDAY: 7AM - 10PM
SATURDAY: 9AM - 9PM
SUNDAY: 10AM - 6PM

WIMBLEDON
MONDAY – SATURDAY: 7AM - 10PM
SUNDAY: 7AM - 8PM

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PEAK HOURS:
MONDAY – FRIDAY: AFTER 5PM
SATURDAY: 10AM - 7PM 
SUNDAY: 10AM - CLOSE

OFF-PEAK HOURS:
MONDAY – FRIDAY: 7AM - 5PM
SATURDAY: 7AM - 10AM AND 7PM - 10PM
SUNDAY: 7AM - 10AM

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HOLIDAY HOURS:
CHELSEA
24TH DECEMBER: 10AM - 4PM
25TH DECEMBER: CLOSED
26TH DECEMBER: CLOSED
31ST DECEMBER: 10AM - 6PM
1ST JANUARY: CLOSED

FULHAM
24TH DECEMBER: 10AM - 4PM
25TH DECEMBER: CLOSED
26TH DECEMBER: 10AM - 4PM
31ST DECEMBER: 10AM - 6PM
1ST JANUARY: 10AM - 6PM

WATERLOO
24TH DECEMBER: 10AM - 4PM
25TH DECEMBER: CLOSED
26TH DECEMBER: CLOSED
31ST DECEMBER: 10AM - 6PM
1ST JANUARY: CLOSED

WIMBLEDON
24TH DECEMBER: 10AM - 4PM
25TH DECEMBER: CLOSED
26TH DECEMBER: 10AM - 4PM
31ST DECEMBER: 10AM - 6PM
1ST JANUARY: 10AM - 6PM

Question 2

MEMBERSHIPS

Accepted Answer

We have five Memberships available at Caddi Club.

TASTER
4 sim sessions per month, off-peak only.
SOCIAL
8 sim sessions per month.
IMPROVER
16 sim sessions per month.
ELITE
Unlimited sim sessions per month.
STUDENT
8 sim sessions per month, off-peak only for individuals under 25 years old.

If you would like to cancel/downgrade your Membership, we require one full month’s written notice.

Roaming is included on all Peak Memberships

If you would like more information, please reach out to steve@caddi.club to learn more.

Question 3

DO I NEED TO BE AN EXPERIENCED GOLFER TO BECOME A MEMBER?

Accepted Answer

Not at all. Our Members have all different levels of golfing experience, from complete novices, to former pros. If you’d like to work on your game, our team of brilliant coaches are on-hand to offer individual lessons or lesson packages.

Question 4

CAN MEMBERS BRING GUESTS?

Accepted Answer

Yes, Members are welcome to bring unlimited guests with them for each session, at no extra charge. Guests do not need to be booked in in advance.

Question 5

LESSONS

Accepted Answer

We offer lessons with our coaches at the Club. They are 30 minutes long and clubs can be provided on site. Credits can be booked consecutively so you can have hour long lessons. Please get in touch to find out more. Members can purchase lessons via the app, reaching out to their coach, or asking our Front of House Staff. Lessons for Members are at a reduced rate.

If you need to cancel your lesson, we require 24 hours notice in order to refund your credit. This is to ensure that there is sufficient time for the lesson to be re-booked by another Member.

Question 6

DO YOU OFFER TRIAL SESSIONS?

Accepted Answer

Yes we do, we call these Taster Sessions. Taster Sessions are 60 minutes long. These sessions are designed to give you a "taster" of what it is like to be a Member. Only one person may attend each session. A Taster session is £60 per person which is deducted off the joining fee upon joining.

Question 7

HOW LONG ARE THE SESSIONS AND LESSONS?

Accepted Answer

Bay sessions and lessons are both 30 minutes long. These can be booked on the hour or the half hour.

Question 8

DO YOU ORGANISE EVENTS?

Accepted Answer

We have a full events programme, including events that are exclusive to Members, and events that are open to Members and their guests.
 
We have a monthly team competition/social at the club, called Meet, Greet & Compete, which is for Members-only. If a Member is unable to attend we ask that you give as much notice as possible so that we can offer your place to another Member.

We also organise away days to the best golf courses surrounding London every month – with the exception of the coldest winter months – along with women’s golf socials for our female players, and a number of other events.

For events that require payment, such as our away days, payment will be taken in full at the time of booking. If you cancel your place within a week of the event, or fail to turn up on the day, we will be unable to refund you.

We are also able to accommodate private events at specific Clubs. Please see our Events page here,(https://www.caddi.club/events) or get in touch with Kiara Dutton at kiara@caddi.club for more information.

Question 9

WHAT IS YOUR CANCELLATION POLICY?

Accepted Answer

If you need to cancel your bay session, we require 24 hours notice in order to refund your credit. This is to ensure that there is sufficient time for the bay to be re-booked by another Member and the hour does not go unused.

If you wish to cancel a lesson, we require 12 hours notice in order to refund your credit.

Question 10

WHERE ARE YOUR VENUES?

Accepted Answer

We have three venues: Chelsea, Fulham Reach and Waterloo, with a fourth opening soon in Wimbledon. Sign up to our mailing list and follow us on social media to stay up-to-date on new locations, or reach out to Steve Jones steve@caddi.club to hear more.

Question 11

DO I NEED TO HAVE EXPERIENCE PLAYING WITH A TRACKMAN?

Accepted Answer

No, you don’t need to have any experience playing with golf simulators. TrackMan is very user-friendly, and one of our team members will be happy to help you get started upon arrival!

Question 12

CAN MEMBERS BRING CHILDREN?

Accepted Answer

Yes, Members are welcome to bring their children as guests.

Question 13

CAN CHILDREN BECOME MEMBERS?

Accepted Answer

No, Membership is reserved for those aged 18 and over.

Question 14

CAN I BOOK ADDITIONAL BAY SESSIONS IF I USE UP MY CREDITS?

Accepted Answer

Of course! These extra sessions can be booked using our Caddi Club app or by contacting a Caddi Team member.

Peak 30 minute add on credit: £40
Peak 1 hour add on credit: £60
Off Peak 30 minute add on credit: £25
Off Peak 1 hour add on credit: £40
Student Price 30 minute (Off Peak Only): £10
Student Price 1 hour (Off Peak Only): £20
Student Membership Off Peak: £60

Question 15

IS THERE A DRESS CODE/DO I NEED TO WEAR GOLF CLOTHING?

Accepted Answer

There is no dress code at Caddi Club, although we recommend that you wear something comfortable with plenty of room for movement. 
 
Golf shoes are not required, but you may wear them if you prefer. We advise you to wear comfortable sport footwear, such as trainers.

Question 16

DO I NEED TO BRING MY OWN CLUBS?

Accepted Answer

You are welcome to bring your own clubs, or you may hire ours. Members have complimentary use of our clubs.

We have multiple sets of clubs catering to all different abilities. Clubs for men, women, left-handed players and even LagShot clubs.

Question 17

CAN I BRING MY DOG?

Accepted Answer

Yes, we’re a dog-friendly club! And your pooch may get the chance to make friends with our resident canine, Fritz!

Question 18

DO YOU SERVE FOOD & DRINKS?

Accepted Answer

We have a fully stocked bar serving a full range of alcoholic and non-alcoholic beverages, teas and coffee. We also serve gourmet focaccia sandwiches, snacks and protein bars.

At our Fulham venue, we have a full restaurant for Members and non-Members.

Question 19

ARE YOU HIRING?

Accepted Answer

We are always looking for the best talent at Caddi Club. Whether that's coaching, assistants or front of house staff. Get in touch to hear about any opportunities that may be available.